Get to the right person.
Three inboxes, not one. Pick the one that matches what you need and it reaches someone who can actually resolve it.
Creators
Payments, your account, a job that went wrong
Missing or held payment, verification trouble, a brand that has stopped responding, or anything about how a job is going.
support@everydayugc.comBrands
Hiring, plans, invoicing
Questions before you post a job, help getting a campaign live, billing, or anything about your plan.
brands@everydayugc.comTrust and safety
Reporting a brand, a creator, or a listing
Rule breaches, listings that should not be up, suspected bought views, or anything that feels unsafe. Goes straight to the people who can act on it.
safety@everydayugc.comBefore you write
Two pages answer most of what reaches these inboxes.